Administrative Dental Assistant

Enjoy the rewards of working with a dentist to create brighter smiles! This exciting Administrative Dental Assistant Program can help you start a new career. You will learn about patient care, as well as how to assist with dental administrative duties. Gain the edge by acquiring the essential skills you need to become an entry-level administrative dental assistant.

Learn to:

• Interact with patients and the dental team
• Obtain health histories and maintain patient records
• Recognize signs and symptoms of illness and disease
• Understand dental terminology
• Schedule patients
• Master recall systems
• Assist the dentist in caring for patients
• Perform administrative duties in a dental office

You will also explore effective communication skills. Plus you will gain the knowledge to assist the dentist with administrative duties such as fee collection, banking, and accounts payable, and you will acquire basic information about dental insurance.

As an administrative dental assistant, you will be part of a professional dental staff and work on behalf of the patient as well as the dentist, helping to ensure a high level of professional excellence in oral health care delivery. Job prospects for administrative dental assistants are excellent. It is a rewarding career in a growing field.

The Administrative Dental Assistant Program is a necessity if you wish to work in this exciting, rewarding field. Textbooks are included!

Upon registering, you are given an initial six months to complete the program. Should you need more time, you may request a six-month extension at no additional charge.

Administrative Dental Assistant

Upon successful completion of this program, you will:

• Understand the role of the administrative dental assistant
• Communicate effectively with patients and coworkers
• Relate to patients in a professional, caring manner
• Understand teamwork in the dental office
• Maintain quality patient records
• Understand information management in the dental office
• Become proficient with scheduling and recall systems
• Know how to process dental insurance
• Perform inventory management and equipment maintenance
• Know bookkeeping and collection procedures

Administrative Dental Assistant

1. The Dental Profession
   1. Orientation to the Dental Profession: Dental Basics
       
2. Interpersonal and Communication Skills
   1. Communication Skills and Telephone Techniques
   2. Written Correspondence
   3. Patient Relations
   4. Dental Healthcare Team Communication
       
3. Records Management
   1. Patient Clinical Records
   2. Information Management
       
4. Scheduling and Recall Systems
   1. Dental Patient Scheduling
   2. Recall Systems
       
5. Dental Insurance Processing
    
6. Financial Management
   1. Financial Arrangements and Collection Procedures
   2. Bookkeeping Procedures: Accounts Receivable
   3. Bookkeeping Procedures: Accounts Payable
       
7. Office Equipment and Inventory
   1. Inventory Management
   2. Office Equipment
       
8. Computers in the Dental Office
    
9. Employment Strategies
    
10. Hands-on practicum in an dental office
     

Administrative Dental Assistant

Students should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required.

The Administrative Dental Assistant Program is for you if you are interested in learning the skills necessary for dental office career opportunities.

Administrative Dental Assistant

To complete this program, you will need a PC running Windows 98 or Windows XP. The online portion of this course is Vista compatible; however, the required CDs that accompany the textbooks aren't yet Vista compatible. You will also need an Internet connection and e-mail capability. Adobe Flash Player and Adobe Acrobat Reader are required for this course.

Click here to download the Acrobat Reader.
Click here to download the Flash Player.

The following textbooks will be proved upon registration:

The Administrative Dental Assistant, by Linda Gaylor
Student Workbook to Accompany the Administrative Dental Assistant, by Linda Gaylor

Administrative Dental Assistant

Cindy Lamkin has been employed in the dental field for over 20 years. She graduated from the University of South Dakota with a degree in dental hygiene. In addition to practicing clinical hygiene, she has also worked in dental office administration and treatment coordination. Her career includes general dentistry, as well as specialty practices of periodontics, endodontics, pedodontics, and orthodontics. Cindy has both her Registered Dental Assistant and Registered Dental Hygienist credentials, and she is licensed to practice in multiple states.

Administrative Dental Assistant